Questions and answers

  • What payment options are available?

    ● VISA/MasterCard bank cards are imitated by any international banks, except for prohibited countries;● Payment to a bank account in GBP, USD, EUR to the bank account of the company TRAFFER LTD;

  • Can I pay for services without advance payment, upon the fact of their provision?

    Yes, such an opportunity exists. Also, we can provide funds for the advertising budget in advance, you can pay the advertising budget based on the fact of the costs of the advertising campaign. The advance limit is individual. For details, contact your manager.

  • Do I need to configure anything myself to run ads?

    No, our team will set up and run a turnkey ad campaign.

  • Do I have access to analytics on my advertising campaign?

    So. After setting up the advertising campaign, you will be given access to your personal account. You will be able to view all analytics in real time.

  • I forgot my advertising account password, what should I do?

    Contact your manager. You will be sent a password reset link.

  • Do you respect the privacy of my data?

    Our Public Offering Agreement contains an NDA (Non-disclosure agreement), which is an agreement between the parties according to which partners or employees must keep company confidential information. That is, it is a legally significant document that requires not to disclose a trusted secret to outsiders. Your personal data, detailed analytics of the advertising campaign, settings of the advertising campaign (ad texts, keywords, negative words, website addresses, etc.) are not subject to disclosure to third parties, with the exception of cases provided for by the legislation of Great Britain.

  • What is the working schedule of my personal manager?

    Your personal manager is available from 9:00 a.m. to 6:00 p.m. on working days according to the legislation of Great Britain.

  • What are the rules for running ads on your service, are there any restrictions?

    We follow the official Google Ads rules. You can familiarize yourself with them at this link: https://support.google.com/adspolicy/topic/1626336?hl=en-GB&ref_topic=2996750%2C1308156%2C&sjid=14519748584908781670-EUAlso, in our service, advertising of resources related to or in any way connected with the aggressor country (Russian Federation) is prohibited.

  • Why can't I change my campaign settings myself?

    Your personal manager and our service as a whole are responsible for the quality and effectiveness of a working advertising campaign. That is why it is blocked to make changes independently by order. If you need to work with the settings yourself or make changes, contact your personal manager.

  • Can I get a refund if I'm not satisfied with the performance of the ad?

    Refunds after spending the advertising budget are possible only in one case: when the total CTR (clickability) of the advertising campaign is below 10%. This means that the advertising campaign is not configured well enough.

  • Can I refund the balance of my balance in your service?

    No, the balance of the order is non-refundable and can be used exclusively for services in our service.

  • When I log in to my personal account, I get the message "Advertising account is blocked forever". What does it mean?

    This means that your website has violated the rules of advertising established Google Ads, or we discovered the connection of your website with the aggressor country (Russian Federation) or belonging to companies/people from the list of sponsors of terrorism.