Top up the account
Terms of payment and refund
Payment by bank card
TRAFFER LTD, Company Number: 15960666Suite 13061, 43 Bedford Street, London, WC2E 9HA, England+447700182928
support@traffer.uk
On this website, the Customer can pay the cost of services with a Visa, MasterCard, credit card issued by any bank around the world (except sanctioned countries). After entering the payment amount and personal data on the Account top-up page, in the personal account, a secure window will open with the page of the payment service provider, where you need to enter your bank card data. The 3DS Secure protocol is used for additional authentication of the cardholder. If your bank supports this technology, you will be redirected to a server for additional identification. Information about the rules and methods of additional identification can be obtained from the bank that issued your bank card.
Order payment procedure
1. Replenishment of the personal account balance is possible only after the moderation of your advertising campaign.2. To top up the advertising account, click the "Top up account" button in the advertiser's personal account.3. Currency of calculations in personal account - GBP.4. Currency of calculations for foreign clients - GBP, USD, EUR.5. To change the currency in your personal account, contact your manager.6. The minimum payment for replenishing the balance in the personal account is 300 GBP, 300 EUR or 300 USD.7. The customer must use only a personal bank card to pay for services.8. Funds are credited to the account of the advertising office within 10 minutes, 24/7.9. The remaining funds on the balance of the advertising cabinet are non-refundable and can be used for additional services within the service.
Refund procedure
1. Refunds are possible in case of untimely, poor quality or incomplete performance by the Contractor of the services ordered and paid for by the Customer;
2. The Customer must notify the Contractor of his intention to return the funds by e-mail: support@traffer.uk;
3. In order to issue a refund, the Customer must write an application for a refund;
4. The application must be sent to the e-mail address .support@traffer.uk. The letter must include: full name, the service that was ordered, the date of payment, the amount of payment and the reason for the refund;
5. Refunds are made to the same bank card used for payment;
6. Refunds are made within 14 days from the moment of submission of the refund application;7. The term of crediting the returned funds can be up to 30 calendar days, depending on the conditions of the card issuing bank.
Bank transfer payment
Recipient of payments:TRAFFER LTD, Company Number: 15960666Suite 13061, 43 Bedford Street, London, WC2E 9HA, England+447700182928support@traffer.uk
Terms of payment:1. It is necessary to sign an individual contract.2. Acts according to the concluded contract are signed and sent to customers email.3. Funds are credited to the account of the advertising office within 3 working days from 9:00 a.m. to 6:00 p.m.4. The remaining funds can be returned to the payer's account in the first 5 working days of the next month, from the date of the last payment.
